|BCA Accredited Rating
|IRA Transfer Process
|401(K) Rollover Process
|Depends on custodian selection
|Annual Admin Fees
|Depends on custodian selection
|Annual Storage Fees
|New Direction IRA
|Min Purchase Amount
|Physical IRA Application
|Digital IRA Application
|U.S. Mint Listed Dealer
Because the company acts only as a seller of gold, silver and other metals, it does not have any fees. People simply buy their gold and silver from the company at the agreed price. The company then ships the purchased metals to the address designated by the customer. Shipping costs and insurance are included in the purchase price.
Furthermore, the company does not offer any ancillary services, such as storage, to its customers. Any customers who buy metals from the company will have to arrange their own storage. This is something that should be borne in mind when comparing this company with others.
One of the best things about JM Bullion is the company’s approach to customer service. The products the company sells are from a fairly concise catalog, albeit with plenty of variety. This makes it less confusing, especially for those customers who are buying metals for the first time.
The company’s gold products serve as a good example. Customers can buy gold bars, or they can select from a variety of gold coins. They can choose American gold coins, and the company also offers Canadian, Australian, South African and British gold coins.
Customers who are investing in gold IRAs are most likely to choose bars, as these represent the safest form of precious metal investment. While the value of gold bars can and does fluctuate, it is not as prone to sharp fluctuations as the value of gold coins is. This is because investors in gold coins may be willing to pay more to complete a collection, and the rarity or abundance of a particular coin has a major impact on its value.
What customers say
The company generally receives positive feedback from its customers. It has received 5,930 customer reviews on the Shopper Approved website, and scores a 4.8 satisfaction rating out of a possible 5. Out of the total customers who rated the company, 4,968 gave the company the maximum 5 stars, and 807 gave it 4 stars. Only 155 customers rate the company as 3 stars or lower.
On Shopper Approved, customers rate companies from 1 to 5 on product satisfaction, delivery time, customer service, and price. They also rate them on whether they would recommend the company to others, and whether they would buy again. 5,205 customers awarded the company 5 stars in response to the Would Buy Again question.
Anyway, there are 59 complaints registered online for the past 3 years that can never go unnoticed.
Overall, the company seems a good option for people who want to buy gold and other precious metals to invest in IRAs. However, since the company does not directly help to set up IRA accounts, if this is your intention, you will have to deal with two different companies in order to do so.
If you would prefer to deal with just a single company that can arrange your IRA and organize the purchase of the precious metals being invested in, we suggest you consider one of the top companies we recommend here.
JM Bullion Commercial Video
JM Website Monthly Visitors
JM Bullion Contacts
|11700 Preston Road Ste 660153, Dallas, TX 75230