Certified Gold Exchange Review

certified gold exchange
Official Websitewww.CertifiedGoldExchange.com
Phone Support1-800-300-0715
BCA Accredited RatingN/A
BCA ComplaintsN/A
TrustLink Reviewstl_5stars_lg (Based on 36+ Reviews)
IRA Transfer Process10 Days
401(K) Rollover Process21-28 Days
Metals Delivery1-2 weeks
Setup FeesNot Disclosed
Annual Admin FeesNot Disclosed
Annual Storage Fees$175
Preferred CustodianEquity Trust,
GoldStar Trust Company
Preferred DepositoryWilmington Trust Depository
Min Purchase Amount$10,000
Physical IRA Application
Digital IRA Application
U.S. Mint Listed Dealercross
ICTA Membershipcross
TRUSTe Verifiedcross
Norton Securedcross
PromotionsFree for first year
(with investment more than $50,000)

Gold is still an incredibly important resource when it comes to retirement planning. As a precious metal that tends to defy the fluctuations of the market, it stands as an important cornerstone for a good portfolio and a wise way to ensure that you will have the ability to retire comfortably. However, simply knowing that gold is good is not enough — you need to know how to make your investments. Doing so requires that you work with the right company and that you understand the marketplace.


professionalsCertified Gold Exchange is one of the United States’ leading names in the “physical” gold market, helping to educate consumers about the value of gold and providing resources for gold investment. The large company operates throughout the United States, offering service such as gold sales and even gold IRAs. The Exchange advertises itself as the leading name in the gold world, and its impact upon the industry is certainly something that cannot be overstated. When it comes to trading in gold, there are few names that stand out more prominently or have more responsibility when it comes to the overall conversation about precious metals.

While the company operates largely as a trader in precious metals and related instruments, it is also a leading name when it comes to the health of the market. Often cited in major news stories concerning gold, this is the company that also tends to direct the flow of the conversation whenever gold is discussed. Its large reach makes all of its decisions bear quite a bit of weight, and many smaller companies tend to follow any trends started by the gold giant. It is the responsibility of any CGE review, then, to separate the facts from the fiction when it comes to the company.


This company has a sterling record. If you take a moment to look at the Better Business Bureau scores, you will not only notice the company’s A+ rating but you will also notice a complete lack of consumer complaints. This combination is actually quite rare in the gold world, and a sure sign of the organization’s legitimacy. The fact that the company is often quoted in major stories concerning gold and is seen as something of a leader in the field also helps to complete an image of a company that knows what it is doing.

The company also excels when it comes to advising consumers. While the company’s customer service certainly has its faults (which will be discussed), it is safe to say that the advice given by the various employees of the service is still top-notch. They are especially helpful to individuals who are new to investing in gold, providing information in simplified terms that can help them to make the right choices. While the speed of this information is somewhat lacking, the fact that the company still has the resources to dedicate to consumer education is actually quite admirable.


There is no such thing as a perfect company, and this particular company is certainly no exception to that fact. While the company’s record is remarkably clean, this does not make them perfect — and indeed, some of their faults might make you take a second look at your investments. This is not to say that the company has any sort of catastrophic failing or that its investments are unsafe, but merely that the company itself is far from perfect. If you are looking for gold investments, it might be wise to consider all of the major factors involved.

If the company has one major failing to point out, it is in the customer service department. While there are many wonderful stories of how the company has helped individuals to find success, the truth is that the sheer size of the operation means that most interactions are somewhat impersonal and can take quite a bit of time to complete. This means slower investing, slower choices and slower profits for those who are just starting out. Likewise, the customer service can be found lacking for those who are actually experienced — when you need information, you likely need it more quickly than the company is willing to provide.

In the end, the company certainly deserves its accolades. It is a solid company that treats its customers well, but the giant exchange may not be for everyone. Check out rests of the reviews for those companies we recommend after our in-depth researches.

Certified Gold Exchange Commercial Video

CGE Contacts

Phone Support: 1-800-300-0715
Address: 2711 North Haskell, Suite 550 Dallas, Texas 75204

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