Morgan Gold Review

morgan gold
Phone Support1-800-585-1773
BCA Accredited RatingA (On a scale of AAA to F)
BCA Complaints5
BBB Accredited RatingN/A
BBB ComplaintsN/A
TrustLink Reviewstl_5stars_lg(Based on 5+ reviews)
IRA Transfer Process14-21 Business Days
401(K) Rollover ProcessNot Disclosed
Metals Delivery7 Days
Setup Fees$250
Annual Admin Fees$160
Annual Storage Fees$100
Preferred CustodianSelf-Directed IRA Services
Preferred DepositoryDelaware Depository
Min Purchase Amount$20,000
Physical IRA Application
Digital IRA Application
U.S. Mint Listed Dealer
ICTA Membership
TRUSTe Verified
Norton Secured

In the current economic climate, the demand for gold is very strong. Across the world, economies are struggling and many investors are turning to gold, as a means of acquiring a tangible asset. Over the past ten years, many countries have been in the grips of recession. Some firms have responded to this by providing gold IRA rollover and gold investment services. Morgan Gold (MG) is a firm that helps people who are interested in this type of investing. Purportedly, the firm offers shrewd financial planning advice and expertise.

MG is one of the newer players in the precious metals industry, as the firm was only founded in 2010. Nonetheless, since it was founded, the firm has acquired a respectable number of loyal customers. MG provides customized plans for each investor who sets an account up with them. Moreover, the firm always bases its’ advice on the most recent industry news. MG boasts numerous high profile/celebrity investors, and has appeared on most of the large media channels including Reuters, CNBC, Bloomberg and Fox News.

Investment Services

agent providing advice to clientsMG advises customers on gold and silver investments, and manages all aspects of their customers’ retirement accounts. Furthermore, they help customers roll over their existing IRAs to gold IRAs. The fee structure adopted by MG resembles that of other similar firms, in that they charge customers based on their account size. Hence, the more money you invest with the firm, the more you will have to pay in fees. In addition, MG provides guidance to customers about their gold storage options, and about “buying back” their gold and converting it to cash. To start using the firm’s services, you can visit their website, contact them by telephone, or drop into their offices if they are based in your area.

Customer Reviews

Several online reviewers report that they encountered no problems contacting MG, and that they had all of their questions answered satisfactorily. Also, many novice investors say that the firm’s customer support team provided a helpful introduction to the gold investment industry. Other reviewers felt that the gold coins they received were of high quality, and liked the fact that the shipping was affordable and quick.

However, as with the majority of firms, MG has attracted some criticism too. Some reviewers report problems with the customer support staff, claiming that they were impolite, or failed to answer their questions adequately. Another frequent complaint is that the deliveries were delayed, and took considerably longer than what was promised. Also, some past customers say that the fees are excessively high, and not very attractive when compared to other gold IRA firms.

Ratings and Complaints

MG is A- rated with the Better Business Bureau (BBB), and has received one official complaint since March of 2013. The fact that the firm is BBB accredited means that it is committed to resolving customer disputes ethically. Also, it means that the firm pays a fee to allow the BBB to review and monitor its’ services. The single complaint the firm received was resolved to the customer’s satisfaction.

With Trustlink, MG has a five star rating, based on five positive reviews. As the firm has not been around for very long, it does not have many reviews. Nonetheless, the customers who have given reviews comment on how easy the firm is to work with, and how the firm kept them fully updated on all developments with their account.

The Business Consumer Alliance (BCA) has awarded MG an A rating, which is quite impressive for a young firm. This rating indicates that customers have no grounds for concern, with regards to investing with MG. Although A ratings are not the highest ratings, this is still a respectable score. Partly, these ratings reflect the number of complaints that the firm has received from customers. Over the past three years, MG has received five complaints and the majority of these relate to fees. The customers who filed the complaints either believed that the fees were too high, or that they did not correspond with the fees they were quoted when they signed up with the firm. MG has addressed most of these complaints by offering the appropriate customers a full refund.

Final Thoughts

MG seems to be popular with some investors, however, the complaints above indicate that the firm might be experiencing teething problems. Moreover, normally, flat fees are more advantageous, because they save you cash over the long term, as you keep making investments for your retirement. Unfortunately, as already stated, MG charge based on the size of your account.

What the Others Say about Morgan Gold…

Latest Trustlink Reviews on Morgan Gold

  • Ron R. posted a review on October 16, 2014: I transferred and IRA for Morgan Gold purchase and they short changed me the amount of gold and silver I should have received. Read More »
  • Ray C. posted a review on December 21, 2011: My experience with Alex Collins, Senior Account Representative with Morgan Gold was exceptional. Alex mentored me through there process by first helping me roll over my 401k into a Gold IRA and then provided me with all the necessary tools and detailed information to help me through a very critical decision. After taking care of my 401k roll over Alex again helped me make a private acquisition and again provided critical information and excellent choice selections to create a solid base portf… Read More »
  • Robert A. posted a review on December 20, 2011: I have only praise for the support and professionalism of Morgan Gold and Alex Collins in particular. I've had no problems; I get what I ask for, no tricks or traps. I will continue to do business with them Read More »
  • Curtis L. posted a review on December 20, 2011: I recently made my first purchase of gold and silver coins from Morgan Gold. The account rep, Rick Deiser was very helpful. The service was top notch. I received my order when promised. Even though my order was very small by comparison, I was treated very well. I'll do my future business with Morgan Gold without a doubt. Read More »
  • Morgan Gold posted a question on November 21, 2011: Edmund C. Moy, 38th Director of the United States Mint, has joined Irvine, California-based Morgan Gold as media spokesperson, it was announced by Morgan Gold founder-CEO Steve Deeds. In his position as spokesperson, Moy will provide his personal endorsement of Morgan Gold in the company’s radio, television and online advertising campaigns as well as participate in media interviews focusing on precious metals products and the purchase of gold as part of a retirement portfolio. “We are… Read More »


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MG Contacts

Phone Support: 1-800-585-1773
Address: 19900 MacArthur Blvd. Suite 150, Irvine, Ca 92612

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