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Birch Gold Review

 
birch gold logo
Official Websitewww.BirchGold.com
Phone Support800-355-2116
BCA Accredited RatingAAA (On a scale of AAA to F)
BCA Complaints0
BBB Accredited RatingA+ (On a scale of A+ to F)
BBB Complaints0
TrustLink Reviewstl_5stars_lg(Based on 30+ Reviews)
IRA Transfer Process7 Days
401(K) Rollover Process21-28 Days
Metals Delivery7-10 days
Setup Fees$90
Annual Admin FeesNot Disclosed
Annual Storage Fees$160
Preferred CustodianSelf-Directed IRA Services
Preferred DepositoryDelaware Depository
Min Purchase Amount$10,000
Physical IRA Application
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Digital IRA Application
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U.S. Mint Listed Dealertick
ICTA Membershipcross
TRUSTe Verifiedcross
Norton Securedcross
PromotionsNone

Precious metals such as gold and silver have offered respite from fluctuating economic conditions for ages now, helping people the world over to protect as well as maximize the value of their earnings. Given the reviving interest in investing in expensive metals, several companies have come forth with lucrative precious metal products, including IRAs. Birch is one such company dealing with precious or rare metals and IRAs, apart from enabling rollovers from traditional pension plans. Let’s take a look at what the company has in store for potential investors.

Birch Gold Review

This Burbank-based company caters to the needs of both IRA and non-IRA investors looking to invest in costly metals, in their physical form. BG prides itself on its market experience, expert staff and excellent customer service, which enable investors to choose a suitable investment option that best meets their financial goals.

Products

bars-coinsBirch deals in both physical metal coins, as well as precious metals-backed IRAs.

  • Coins

BG features an array of American and Canadian gold and silver coins of different denominations, from verified mints such as the Canadian and US Mints. Though details featured at the Ripoff Report site say that Birch does not deal with coins from Mexico or the Third World countries, we were able to find the South African Krugerrand listed on the site. The company utilizes grading services offered by Professional Coin Grading Service (PCGS) and the Numismatic Guarantee Corporation (NGC), to assess the authenticity, condition, weight and precious metal content in the coins. Value appraisals are based off the London fixed market rates. Birch buys its products wholesale and sells them at both retail and wholesale markets.

  • Gold IRAs

Investments with Birch are not subject to any minimum limits. Gold IRAs are setup within 24 hours, and account transfers are effected within three days of request. All orders are insured, and the physical metal is delivered to the investor or the depository service provider (Delaware Depository) in 7-11 days from the account being funded.

Free structure for gold IRAs seems reasonable, with annual fees set at $260, including admin and storage costs.

Given the fact that coins are thoroughly assessed, it is easier for gold IRA holders to expand their investment portfolios with high-quality gold products that cater to IRS requirements.

Ratings

Moving on to ratings from the three industry watchdog institutions, it definitely seems that Birch figures in their good books.

BBB previously rated Birch “A+;” however, the next round of ratings is currently underway. There are no pending complaints with BBB since this March.

BCA, however, gives the firm a AAA rating. Yet again, there are no complaints against the firm from its clients.

Finally, TrustLinks awards a 5-star rating to Birch, with the site having 27 reviews posted.

All look fine on the ratings front; however, investors should understand that investing in precious metals definitely needs more work than to simply go by these ratings.

Customer Reviews

A very interesting factor that caught our attention was the fact that there have been no traces of dissatisfaction from clients recorded with BBB, BCA and TrustLink – an impeccable performance! The reviews on sites such as Yelp and Trustpilot are simply loaded with praises. However, there have been reports on products being overpriced, clients steering towards collectibles, and some reluctant customer service.

Ripoff Reports

ripoff reportThis specific report at Ripoff goes on to highlight that gold coins have been reportedly overpriced by up to 30 % when compared to competitor products; bullion bars too are marked up. Customer service representatives who handle queries are totally ignorant about the product pricing, buy back and other common queries that the clients may have. And, to top it all, the complaint goes on to reveal that the gold investment kit from BG is simply a well-designed brochure loaded with nothing but pictures.

The report has been verified as a part of Corporate Advocacy Business Remediation & Customer Satisfaction Program and subsequently, Birch Gold has been awarded a positive rating. It is recognized as a firm that is committed to client satisfaction. The company, while refuting all these charges, is expected to resolve all customer queries amicably.

Concerns

This report has not gone unnoticed. It is, in fact, visible that there is not much background information about the company or its owners/promoters on the website, or anywhere else on the Internet. The investment kit reportedly lacks comprehensive information on product offerings.

Birch Gold has, on the other hand, reportedly modified their quality control measures and communication protocols to stay in touch with customers throughout the metal procurement process, and address post-transaction concerns, if any.

Conclusion

Given the mixed reactions, investors better carefully investigate the company and its offerings, and checkout trusted and competitive alternatives from our exclusive reviews on some other gold IRA firms, before deciding to invest in precious metals with Birch Gold.

What the Others Say about Birch Gold…

Latest Trustlink Reviews on Birch Gold

  • J B. posted a review on January 23, 2017: The BIRCH GOLD GROUP has been a pleasure to work with in obtaining my precious metals for security. In uncertain markets of today. The professional attitudes and confidence displayed make BIRCH GOLD GROUP a 'GOLD STANDARD'. Read More »
  • J W. posted a review on January 19, 2017: I just finished my first experience with the Birch Gold group who was represented by Stuart Nash, Precious Metals Specialist. He is an outstanding representative and made sure I understood each phase of our discussions before moving forward. I never felt pressured but rather in control of my investment strategy – short and long term. It is a pleasure to work with him and I look forward to a long-term relationship. Read More »
  • Larry V. posted a review on May 27, 2016: My name is Larry Vagedes (May 28, 2016 ) wanted to write a few lines to let you know how nice and helpful Natalie Vu and Jake Kennedy was to me. I had a lot of questions I got the answers. which tells me these people know this business. It was my pleasure dealing with them. Thank You Larry Vagedes Read More »
  • Eduard O. posted a review on March 30, 2016: Very satisfied with my purchase from Birch Gold Group. Thanks to Sam and Susan. They were really patient in explaining to me how to transfer my 401k into a gold IRA. It took some time to move the money over iinto my new account, but Susan was excellent at keeping me up to date on the status. I've been nervious about the stock market for a few years now. So now that my retirement is out of there and into gold (plus some silver) I'm feeling much more confident in my money! Thank to everyone at… Read More »
  • Kevin T. posted a review on March 30, 2016: I originally wrote a negative review about this company, but I was 100% wrong. Birch Gold Group proved itself to be very honorable and resolved my complaint. I apologize to this company for jumping to the conclusion that they were less than ethical and I would like to specifically commend Vince Miller and Philip Patrick for their professionalism and assistance in resolving my issue. Read More »


 

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Birch Gold Contacts

Phone Support: 800-355-2116
Address: 3500 West Olive, Suite 730, Burbank, CA 91505

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